CATHOTEL Sales Policy
Effective Date: February 26, 2025

At CATHOTEL, we are committed to providing high-quality computer accessories and a seamless shopping experience. Please review our Sales Policy to understand how we handle purchases, pricing, and other important details when you shop with us.

1. Product Availability
All products listed on our website are subject to availability. While we strive to maintain up-to-date stock levels, items may occasionally be out of stock or unavailable due to high demand. If a product is out of stock, we will notify you as soon as possible and offer alternatives or a refund.

2. Pricing

  • All prices listed on our website are in US dollars (USD) and are subject to change without notice.
  • Prices do not include applicable taxes, shipping fees, or customs duties (if applicable). These additional charges will be calculated at checkout.
  • CATHOTEL reserves the right to correct any pricing errors on our website. If there is a pricing discrepancy in your order, we will contact you to resolve the issue before proceeding with the shipment.

3. Payment Methods
We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment methods as specified during checkout

All transactions are processed securely, and we use encryption to protect your personal and payment information.

4. Order Confirmation
Once your order is placed, you will receive an email confirmation detailing your purchase. This confirmation is not an acceptance of your order but simply an acknowledgment that we have received your order.
An order is not considered complete until we have confirmed your payment and shipped your items.

5. Order Processing and Shipping

  • Orders are processed within 1-2 business days from the date of purchase.
  • Shipping times may vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided during checkout.
  • We offer a variety of shipping options, including standard and expedited services. Shipping fees will be calculated based on your location and the shipping method chosen.

6. Sales Tax
Sales tax will be applied to orders where required by local tax laws. The applicable tax rate will be calculated at checkout based on your shipping address.

7. Discounts and Promotions

  • From time to time, CATHOTEL may offer discounts or promotions.
  • Discounts and promotions cannot be combined with other offers unless specified.
  • All promotional offers are subject to change and availability, and we reserve the right to modify or cancel any promotion at any time.

8. International Orders
For international orders, customers are responsible for any customs duties, taxes, or fees associated with the shipment. CATHOTEL is not responsible for delays or issues that occur during customs processing.

9. Cancellations

  • You may cancel your order within 24 hours of placing it. After this period, we cannot guarantee the cancellation of the order, as it may have already been processed for shipment.
  • To cancel an order, please contact our customer service team at info@cathotel.xyz or call 508-568-2465 as soon as possible.

10. Customer Service
We are dedicated to providing exceptional customer service. If you have any questions or concerns regarding your order, payment, or any other issues, please contact us:

11. Policy Updates
CATHOTEL reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed of any updates.

Thank you for shopping at CATHOTEL. We appreciate your business and look forward to serving you!

 

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