CATHOTEL Payment Policy
Effective Date: February 26, 2025

Thank you for shopping at CATHOTEL! This Payment Policy outlines how we handle payments for purchases made through our website. By completing a purchase, you agree to the terms outlined in this policy.

1. Accepted Payment Methods
We accept the following payment methods for all orders:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: A secure and widely accepted online payment system
  • Other Payment Methods: Any other payment methods offered during the checkout process

All payments must be made in US dollars (USD).

2. Payment Authorization

  • Once you place an order, we will authorize the payment method you provided. The authorization ensures that your payment information is valid and that sufficient funds are available to complete the transaction.
  • Payment is processed only after the order is confirmed, and your account will be charged once the payment is successfully processed.

3. Payment Processing

  • Payment for your order is due at the time of purchase. By submitting your payment, you authorize us to charge the total order amount, including any taxes, shipping, and handling fees.
  • We use secure, encrypted payment gateways to process all transactions, ensuring that your payment information is protected throughout the process.

4. Payment Security
At CATHOTEL, we take your security seriously. All transactions are encrypted using Secure Socket Layer (SSL) technology to protect your personal and payment details.

  • We do not store any credit card information on our servers. All payment information is processed securely through our third-party payment providers.

5. Payment Issues
If there are any issues with your payment, such as insufficient funds, invalid payment information, or suspected fraud, we will notify you immediately. We reserve the right to cancel any order if payment cannot be successfully processed.

  • If payment fails, we may attempt to process the payment again or ask you to provide a different payment method. You may also be asked to provide additional verification to resolve the issue.

6. Taxes and Additional Charges

  • Sales tax will be applied to orders where required by local tax laws, based on your shipping address. The applicable tax rate will be calculated at checkout.
  • Any customs duties, taxes, or import fees for international orders are the responsibility of the customer and will be added to your total order at checkout.

7. Refunds

  • Refunds for returned items will be processed to the original payment method. Refunds typically take 5-7 business days to reflect in your account, depending on your bank or payment provider.
  • For more details on our return and refund process, please refer to our Refund and Return Policy.

8. Payment Disputes
If you dispute a payment or have any concerns about a charge, please contact us immediately. We will review the situation and work with you to resolve any issues as quickly as possible. If you initiate a chargeback with your bank or payment provider without contacting us first, it may delay the resolution of your dispute.

9. Currency
All prices on our website are listed in US dollars (USD). If you are purchasing from outside the United States, the final price may vary depending on the exchange rate applied by your bank or payment provider.

10. Contact Us
If you have any questions about our Payment Policy or need assistance with your payment, please contact us:

Thank you for choosing CATHOTEL. We appreciate your business and look forward to providing you with the best in premium tech accessories!